In our industry we run into the question of “Do I use a hosted phone system or an on premise phone system?” on a daily basis. In this blog we will help you understand each solution, without getting into the technical minutia. We will also help you understand how it boils down to a question of company culture and partnership.…

Savvy businesses are joining the shift to cloud phone systems for lots of reasons. Cost Savings & Future Proof Every business, especially smaller companies, want to cut operational costs as much as it can. Cloud phone system is a budget-friendly option as it greatly reduces the upfront investments on equipment and regular occurring maintenance costs. In most cloud phone system…

What is a cloud phone system? First of all, let's discover what a cloud phone system actually is—and then we can find out how it works. Cloud phone systems are often called something different, such as: VoIP phone systems Hosted phone systems IP phone systems But these are all essentially the same thing, and they all use the cloud to…

DID stands for Direct Inward Dialing ( Also, referred to as DDI or Virtual Number ) and is often used interchangeably with "telephone number". DID is a service provided by a local exchange carrier (LEC) that allows a phone call to ring to a direct line rather than having to pass through a phone tree or menu in order to…